Privacy Policy

1. Introduction

Prolific Holdings Inc. ("Prolific Holdings," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Prolific Holdings website or contact us through the website.

This Policy applies to the Prolific Holdings corporate website. Websites, products, or services operated by companies or brands within our portfolio may have their own privacy policies and practices.

2. Information We Collect

Information You Provide

When you use our Contact form, we collect the information you choose to provide through the following required fields:

• Name
• Email address
• Category
• Message

The Message field allows free-form text. Please do not include sensitive personal information in your message unless it is necessary for your inquiry.

We do not currently offer user accounts, ecommerce, payment processing, subscriptions, file uploads, comments, or other functionality through this corporate website that requires additional information from visitors.

Information Collected Automatically

When you access the website, our website infrastructure and service providers may automatically receive limited technical information necessary to deliver, secure, and operate the website. This may include information such as your Internet Protocol (IP) address, browser or device information, requested pages, timestamps, and similar technical information generated through normal web requests.

We may use website analytics tools to understand general website usage and performance, such as page views and referring-page information. Our current implementation does not set cookies or use browser local storage or session storage for public visitors as part of this analytics implementation.

Any analytics processing occurs through our website infrastructure providers. Certain server-side processing practices are controlled by those providers and may not be visible from the website itself.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries and communicate with you;
• direct an inquiry to the appropriate person, company, or brand within the Prolific Holdings portfolio where appropriate;
• operate, maintain, secure, and improve our website;
• understand general website usage and performance;
• prevent misuse, fraud, security incidents, or other unauthorized activity;
• maintain appropriate business and administrative records; and
• comply with applicable legal or regulatory requirements.

We will not use personal information for materially different purposes without obtaining appropriate consent or otherwise acting as permitted or required by law.

4. Cookies and Similar Technologies

Our current corporate website does not set cookies for public visitors based on our current website configuration.

Any analytics tools in use are currently implemented without cookies or browser local-storage/session-storage identifiers.

We do not currently use advertising cookies, remarketing pixels, audience-building technologies, or third-party advertising trackers.

If our use of cookies, analytics, advertising technologies, or similar tools materially changes, we will update this Privacy Policy and implement any consent mechanisms required by applicable law.

5. Service Providers

We use service providers to operate and support our website.

Our website is hosted using cloud infrastructure and service providers. These providers support website hosting, content delivery, security, and processing of submissions made through our Contact form.

Service providers may process information on our behalf as necessary to provide their services.

Personal information may be processed or stored in jurisdictions outside your province or outside Canada depending on a service provider's infrastructure and operations. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or other governmental authorities in accordance with applicable law.

6. Disclosure of Information

We may disclose personal information:

• to service providers that support the operation, hosting, security, analytics, or functionality of our website;
• within Prolific Holdings or to an appropriate portfolio company or brand where necessary to respond to an inquiry;
• when required or permitted by applicable law, regulation, legal process, or governmental authority;
• when reasonably necessary to protect the rights, property, security, or interests of Prolific Holdings, our portfolio, website users, or others; or
• in connection with a proposed or completed corporate transaction, restructuring, financing, merger, acquisition, sale, or transfer of all or part of a business or its assets, subject to applicable legal requirements.

We do not sell personal information submitted through this corporate website.

7. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, security, dispute-resolution, and recordkeeping requirements.

As a general operating practice, routine Contact-form inquiries may be retained for up to 12 months following the last meaningful interaction relating to the inquiry.

Information may be retained for a longer period where reasonably necessary for an active business matter, legal or regulatory obligation, dispute, security matter, or legitimate recordkeeping requirement.

When personal information is no longer reasonably required, we will take appropriate steps to delete, destroy, or anonymize it, subject to applicable requirements and the capabilities of systems and service providers used to process the information.

8. Safeguards

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle.

Our website uses encrypted HTTPS connections and related web-security measures.

No method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained through the website.

9. Your Privacy Rights

Subject to applicable law, you may request information about personal information we hold about you and request access to or correction of that information.

You may also raise questions or concerns about our privacy practices or request deletion of personal information where applicable.

To make a privacy request, use our Contact page and select Privacy as the inquiry category.

We may need to verify your identity before fulfilling certain requests. Some rights may be subject to exceptions or limitations under applicable law.

10. Children's Privacy

The Prolific Holdings corporate website is intended for a general audience and is not specifically directed to children.

We do not knowingly use the website to solicit personal information from children.

If you believe a child has submitted personal information through the website, please contact us so that we can review the matter and take appropriate action.

11. Third-Party and Portfolio Websites

The website may from time to time contain links to websites operated by portfolio companies, brands, or other third parties.

Those websites may operate independently and maintain their own terms, privacy policies, and information-handling practices.

We encourage you to review the privacy policies applicable to any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, service providers, or legal requirements.

When we make changes, we will post the revised Policy on this page and update the "Last Updated" date.

13. Contact Us

Questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information may be submitted through our Contact page.

Please select Privacy as the inquiry category.

Privacy matters submitted through the Contact form will be directed for appropriate review by Prolific Holdings Inc.